Is River Heights's Website Ready for the ADA Title II Deadline?

Compliance deadlineApril 26, 2028about 20 months away
Population (2024 est.)2,228< 50,000 — second-wave tier
ClassificationMunicipal government (general purpose)Utah
Required standardWCAG 2.1 Level AADOJ-adopted standard

Did you know the deadline already changed?

The deadline you may have written down last year is no longer the right one. A DOJ Interim Final Rule issued April 20, 2026 extended the original ADA Title II dates by one year, so River Heights now has until April 26, 2028. That extra year is exactly the window to find and fix problems before enforcement begins — the DOJ has given no signal that the date will move again.

River Heights's latest accessibility scan

Overall compliance risk: High — 1 citizen service residents with disabilities may be unable to use

100/ 100
Page score
7/ 100
Document score

riverheights.gov · 120 pages scanned · July 17, 2026

📖 Reading level: grade 6.0 average — within the plain-language target.

📄 PDFs found: 56, failing basic accessibility checks: 52 — documents are covered by the same DOJ rule as pages

⚠ Critical Service Risk

These citizen services appear to have no accessible alternative pathway — the highest-exposure findings in this scan:

  • Online bill or fee payment — The only pathway we found for this service fails 1 serious accessibility check — including: links have no readable text — screen reader users can't tell where they lead. Residents using assistive technology may be unable to complete it.

Top issues, in plain English

  • serious Links have no readable text — screen reader users can't tell where they lead (WCAG 2.4.4 · 2 pages)
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What WCAG 2.1 Level AA means for city government websites

With 2,228 residents, River Heights falls under the DOJ's small-entity tier (under 50,000 population), which comes with the later of the two federal deadlines — but the same technical standard.

The rule points to WCAG 2.1 Level AA — a widely used technical checklist. Stripped of jargon, it asks simple questions: can a blind resident using a screen reader pay a bill on your site? Can someone who can't use a mouse complete a form with just a keyboard? Is the text readable against its background?

Smaller entities sometimes assume they're exempt. They aren't — the later deadline is the only accommodation the rule makes for size. Services like utility bill payment, permit applications, and public meeting agendas all need to work for residents with disabilities.

River Heights is a smaller community, and its website is the front door for utility bill payment, permit applications, and public meeting agendas. Under ADA Title II, that front door has to work for every resident.

Don't find out about problems from a demand letter

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