Is Pleasant Grove's Website Ready for the ADA Title II Deadline?

Compliance deadlineApril 26, 2028about 20 months away
Population (2024 est.)38,127< 50,000 — second-wave tier
ClassificationMunicipal government (general purpose)Utah
Required standardWCAG 2.1 Level AADOJ-adopted standard

Did you know the deadline already changed?

Here's something many local officials missed: the original compliance deadline has already moved once. On April 20, 2026, the Department of Justice issued an Interim Final Rule pushing each deadline back a full year — which means Pleasant Grove's date is now April 26, 2028. A one-time extension is a grace period, not a reprieve. There is no indication another one is coming.

Pleasant Grove's latest accessibility scan

Overall compliance risk: Low

94/ 100
Page score

pgcityutah.gov · 1 pages scanned · July 17, 2026

📖 Reading level: grade 0.0 average — within the plain-language target.

📄 PDFs found: 0, failing basic accessibility checks: 0

Top issues, in plain English

  • serious Pages don't declare their language, which confuses screen readers (WCAG 3.1.1 · 1 page)
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What WCAG 2.1 Level AA means for city government websites

With 38,127 residents, Pleasant Grove falls under the DOJ's small-entity tier (under 50,000 population), which comes with the later of the two federal deadlines — but the same technical standard.

WCAG 2.1 Level AA is the technical standard the DOJ adopted for ADA Title II. In plain terms, it's a checklist that makes sure residents who use screen readers, keyboard navigation, or captions can actually use your website: text on every image, labels on every form field, enough color contrast to read, and video captions.

Smaller entities sometimes assume they're exempt. They aren't — the later deadline is the only accommodation the rule makes for size. Services like utility bill payment, permit applications, and public meeting agendas all need to work for residents with disabilities.

Pleasant Grove is a mid-size community, and its website is the front door for utility bill payment, permit applications, and public meeting agendas. Under ADA Title II, that front door has to work for every resident.

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