Is Orem's Website Ready for the ADA Title II Deadline?
Did you know the deadline already changed?
If your compliance calendar still shows the original date, it's out of date: on April 20, 2026 the DOJ issued an Interim Final Rule that moved every ADA Title II web deadline back one year. For Orem, the operative date is now April 26, 2027. The public comment period closed June 22, 2026 — the deadline is set, and the clock is running.
Orem's latest accessibility scan
Overall compliance risk: High — 1 citizen service residents with disabilities may be unable to use
⚠ Critical Service Risk
These citizen services appear to have no accessible alternative pathway — the highest-exposure findings in this scan:
- Online bill or fee payment — The only pathway we found for this service fails 2 serious accessibility checks — including: text is too low-contrast against its background to read comfortably. Residents using assistive technology may be unable to complete it.
Top issues, in plain English
- critical ARIA accessibility attributes are used incorrectly and may mislead screen readers (WCAG 4.1.2 · 8 pages)
- critical Buttons have no accessible name — assistive tech users can't tell what they do (WCAG 4.1.2 · 2 pages)
- serious Links are distinguishable only by color, invisible to color-blind users (WCAG 1.4.1 · 12 pages)
- serious Elements must only use permitted ARIA attributes (WCAG 4.1.2 · 11 pages)
- serious Text is too low-contrast against its background to read comfortably (WCAG 1.4.3 · 5 pages)
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What WCAG 2.1 Level AA means for city government websites
Because Orem serves 96,646 residents — above the DOJ's 50,000-person threshold — it falls in the first enforcement wave, with the earlier of the two federal deadlines.
The rule points to WCAG 2.1 Level AA — a widely used technical checklist. Stripped of jargon, it asks simple questions: can a blind resident using a screen reader pay a bill on your site? Can someone who can't use a mouse complete a form with just a keyboard? Is the text readable against its background?
For first-wave entities, the practical risk isn't only DOJ action — it's private lawsuits and demand letters that cite the federal standard the moment the deadline passes.
Orem is a mid-size community that lands in the larger of the DOJ's two enforcement tiers, and its website is the front door for recreation registration, utility billing, and building permits. Under ADA Title II, that front door has to work for every resident.
Don't find out about problems from a demand letter
A11yCheck monitors Orem's website continuously and sends a plain-English weekly digest — no technical background needed.